The Out-Patient Department:
The OPD of the hospital is located in a newly constructed three storied building. There are two clinics for Medicine, two clinics for Obstetrics & Gynaecology, three clinics for Eye, which includes one for Eye Pediatric patients, one clinic each for Surgery, Orthopaedics, ENT, Dental, three clinics for Medicine Specialist & Pediatrics, one clinic each for Homeopathy, Urology, Reproductive Medicine (Infertility), Yoga & Naturopathy and Plastic, Reconstructive & Burn surgery.
There is also a Dressing Room, Injection Room, Dispensary, Vaccination Room, RNTCP DOT room for TB Treatment, and a Counseling room for ICTC and PPCTC. The building also has an optical counter. A Laboratory Sample collection room, a Registration counters and a free medicine dispensary are also located in the building. Well-furnished corridors and halls for the patients to sit are an added attraction. All these clinics are staffed with qualified medical and paramedical personnel and general duty workers. The building also accommodates a Pay Clinic, which runs at stipulated times.
Period | Free OPD | Pay OPD | |||
New Cases | Repeat Cases | New Cases | Repeat Cases | ||
April 2015 to March 2016 | 104072 | 65508 | 25136 | 2281 | |
April 2016 to March 2017 | 123013 | 61101 | 30682 | 2278 | |
April 2017 to March 2018 | 132216 | 52468 | 33795 | 1865 | |
April 2018 to March 2019 | 140142 | 30796 | 27980 | 1612 | |
EMERGENCY SERVICES
The Emergency department of the hospital renders services to patients throughout day and night. It is located at a convenient location, just near the entrance of the hospital. The department is manned by Medical Officers and nursing personnel. It has nine beds specially maintained for Casualty cases. A free ambulance service is run round the clock for bringing in patients from in and around Itanagar. Apart from catering to the Casualty and Emergency cases, the department also has provision for administering injections to regular patients, whose injection timings fall during non-OPD hours.
Period | Cases Attended | Un-booked Obstetrics Cases |
April 2015 to March 2016 | 43755 | 2083 |
April 2016 to March 2017 | 35712 | 5736 |
April 2017 to March 2018 | 35712 | 5736 |
April 2018 to March 2019 | 40430 | 2874 |
The Indoor department
The Indoor department has 263 beds. Nearly all diseases and both medical and surgical cases, are treated here under expert medical supervision with care provided by a band of dedicated nursing staff. The occupancy of the beds is about 80% in winter season and overcrowded in summer and rainy seasons. Extra beds are provided to meet emergencies, which occur quite frequently. Out of the 263 beds, the hospital has a dedicated Eye Ward with 16 beds.
The Department is divided into nine wards - Male Ward I, Male Ward II, Female Ward I, Female Ward II, Maternity Ward, Paediatric Ward, and Casualty Ward, Eye ward and a higher care unit.
The department also has two suite cabins, two deluxe cabins and six pay cabins under the Male Ward. The Maternity ward has sixteen paying beds. There is also a NICU, which has 8 beds.
The department is well manned by trained and experienced nursing Staff and General Duty Workers. All the wards have proper bio-medical waste disposal system, under which garbage generated is segregated into different categories and disposed-off in different coloured containers. Well-cooked and hygienic food is provided free to all in-patients.
Out of the total beds available in the hospital, 60 beds are specially earmarked for the poor patients, which are maintained under the aegis of the Ministry of Tribal Affairs, Government of India.
Period | Patients Admitted | Discharge | Deaths | Brought Dead |
April 2015 to March 2016 | 10876 | 10271 | 241 | 55 |
April 2016 to March 2017 | 10927 | 10491 | 201 | 49 |
April 2017 to March 2018 | 9965 | 8780 | 192 | 68 |
April 2018 to March 2019 | 9036 | 8468 | 229 | 86 |
Staff Support for Bed Available
No of beds | Doctors | Nursing Staff | Paramedical and Other Staff |
263 | 58 | 118 | 261 |
The Laboratory
The hospital has a laboratory where nearly all the parameters of the clinical investigations essential for modern system of medicine are conducted. It is well equipped with necessary instruments including a fully automated biochemistry analyzer and two semi-auto analyzers, haematology analyzer, ELIZA reader. The laboratory added the latest COBAS e 411 (Fully automated) Electrochemiluminiscence Immuno Assay Analyzer which has further enhanced its diagnostic capability. The equipment was donated by the State Bank of India, Regional Branch, as part of its CSR program. Another bio-chemistry analyzer was added with 360tests/hour capacity.
Period | Clinical Pathology | Bacteriology & Parasitology | Serology | Bio Chemistry | Genetics | Harmon Analysis | Total Cases |
April 2015 to March 2016 | 69057 | 4199 | 40992 | 209305 | 10567 | 11633 | 345753 |
April 2016 to March 2017 | 67842 | 3767 | 45462 | 184320 | 11545 | 13366 | 326302 |
April 2017 to March 2018 | 75158 | 4343 | 49447 | 191262 | 5470 | 17665 | 343345 |
April 2018 to March 2019 | 75879 | 3916 | 49021 | 212996 | - | 17599 | 359411 |
THE BLOOD BANK
The hospital has a licensed, fully functional blood bank, which provides emergency requirement of blood to patients undergoing operations and for therapy purposes. Periodically blood donation camps are held in the R.K.Mission Hospital and around Itanagar. During this period, 32 such camps were held and 804 units of blood has been collected. Recently, we added Blood component separation unit in the blood bank of our hospital. The unit started functioning from December 2017.
Period | Blood Grouping | Donor Screening | Blood Collected |
April 2015 to March 2016 | 3854 | 2231 | 1947 |
April 2016 to March 2017 | 3144 | 2406 | 2179 |
April 2017 to March 2018 | 2878 | 2507 | 2242 |
April 2018 to March 2019 | 2686 | 2686 | 2394 |
Operation Theatre:
There are four Operation Rooms. One operation room is utilized only for eye operations. Almost all types of operations are performed with a high percentage of success. Ultrasonic scalpel is the latest addition to the existing unit. Besides general surgeries, Microsurgeries, Functional, Endoscopic Sinus Surgeries, Trans-urethral resection of the prostate are performed here. Laparoscopic surgeries are also performed by expert surgeons.
Operation details/Period | April 2015 to March 2016 | April 2016 to March 2017 | April 2017 to March 2018 | April 2018 to March 2019 |
General Surgeries | 843 | 1238 | 1197 | 525 |
Orthopedic Surgeries | 265 | 312 | 216 | 87 |
Gynaecology Surgeries | 1387 | 1555 | 1828 | 1183 |
Sterlizations | 317 | 77 | 94 | 36 |
IUCD Insertions | 187 | 197 | 189 | 131 |
IUCD Removals | 77 | 395 | 97 | 81 |
ENT Surgeries | 356 | 346 | 191 | 191 |
Eye Surgeries | 986 | 1237 | 1149 | 1081 |
Urology | - | 62 | 219 | 211 |
Plastic, Reconstructive & Burn Surgeries | - | - | 43 | 110 |
Total deliveries | 2159 | 1977 | 1791 | 1326 |
Audiometry:
The department of Audiometry is having Interacoustic Impedance and Pure tone audiometers for the assessment of deafness. A modern Amplaid audiometer has been added to the department to help in more precise diagnosis of deafness.
Period | Audiometry | Free | Concessionary |
April 2015 to March 2016 | 598 | 48 | 4 |
April 2016 to March 2017 | 683 | 41 | 8 |
April 2017 to March 2018 | 802 | 20 | 4 |
April 2018 to March 2019 | 385 | 0 | 1 |
Radiology:
This department is equipped with four X-Ray plants of different capacities. It has qualified staff who perform all routine X-Rays and special investigations like Barium Studies, Oral Cholecystography, Intravenous Urography, Hystero-Salphinography, Myelograms, Bronchograms, etc. The department is equipped with the latest Computed Radiography Imaging system. The department is run under the able supervision of full time qualified Radiologists.
Period | X-Rays | Free | Concessionary |
April 2015 to March 2016 | 20605 | 4597 | 98 |
April 2016 to March 2017 | 23440 | 9892 | 97 |
April 2017 to March 2018 | 23566 | 192 | 2 |
April 2018 to March 2019 | 21329 | 1952 | 40 |
CT scanner:
The hospital has a 128 Slice Multi Detector CT Scan Machine, which was acquired with financial assistance from the Infosys Foundation, Bangalore
Period | Total | Free | Concessionary |
April 2015 to March 2016 | 4811 | 76 | 1558 |
April 2016 to March 2017 | 5545 | 63 | 1730 |
April 2017 to March 2018 | 23566 | 20 | 1215 |
April 2018 to March 2019 | 5950 | 29 | 842 |
MRI:
The hospital has a 0.35 T MRI system – Magnetom C, which is the latest addition in the step towards equipping this hospital for better service. This is the first-of-its kind facility in the entire state of Arunachal Pradesh. With the opening of this service, the local people of the state can now get the benefit of advanced diagnosis without having to move out of the state.
Period | Total | Free | Concessionary |
April 2015 to March 2016 | 1745 | 23 | 300 |
April 2016 to March 2017 | 1703 | 22 | 286 |
April 2017 to March 2018 | 1797 | 5 | 179 |
April 2018 to March 2019 | 1832 | 7 | 115 |
Ultrasonography and Echo Cardiography:
The hospital has two Colour Doppler machines, which are used extensively for both outdoor and indoor patients.
Period | Ultrasonography | ||
Total | Free | Concessionary | |
April 2015 to March 2016 | 11974 | 231 | 700 |
April 2016 to March 2017 | 14813 | 201 | 891 |
April 2017 to March 2018 | 16055 | 59 | 323 |
April 2018 to March 2019 | 15614 | 57 | 249 |
Period | Echo Cardiography: | ||
Total | Free | Concessionary | |
April 2015 to March 2016 | 995 | 231 | 700 |
April 2016 to March 2017 | 1054 | 24 | 42 |
April 2017 to March 2018 | 1299 | 125 | 11 |
April 2018 to March 2019 | 1321 | 3 | 15 |
Electro-Cardiography:
This unit functions under the Radiology department. It is equipped with portable ECG machines.
Period | Total | Free | Concessionary |
April 2015 to March 2016 | 2565 | 482 | 57 |
April 2016 to March 2017 | 3033 | 411 | 33 |
April 2017 to March 2018 | 3719 | 470 | 0 |
April 2018 to March 2019 | 2999 | 319 | 0 |
Upper GI Endoscopy:
This unit was started in the year 1990 with a fiber optic Upper GI Endoscope and in later years saw additions of a Colonoscope and another Upper GI Endoscope. Various investigations like Mucosal biopsies, Chromoscopy, Polypectomy, upper and lower gastro-intestinal investigations, etc. are done with a high degree of perfection by specially trained doctors.
Period | Total | Free | Concessionary |
April 2015 to March 2016 | 1674 | 36 | 100 |
April 2016 to March 2017 | 1677 | 411 | 33 |
April 2017 to March 2018 | 1461 | 3 | 43 |
April 2018 to March 2019 | 1826 | 2 | 49 |
Physical and Occupational Therapy:
This unit was commissioned in the year 1981 with modern equipment rendering immense service to the handicapped patients, under the able supervision of orthopedic surgeons. It has facilities for Infra-red, Ultra-violet ray treatment, Ultrasonic muscle stimulation, Short wave diathermy, Wax bath, Whirl pool bath, Hydro Collator, Cervical and Pelvic Traction units, Laser Therapy & Electrotherapy, etc.
Period | Total | Free | Repeat Cases |
April 2015 to March 2016 | 676 | 266 | 3073 |
April 2016 to March 2017 | 593 | 262 | 2908 |
April 2017 to March 2018 | 570 | 3410 | 2840 |
April 2018 to March 2019 | 563 | 61 | 2947 |
Ophthalmology:
The department of ophthalmology was started in the hospital in the year 1982. The department is equipped with Slitlamp, Applanation Tonometer, Auto-Refractometer, direct and indirect Ophthalmoscope, Synoptophore, A Scan, Keratometer, YAG Laser machine and operating microscope, B Scan, auto-lensometer and Phaco-emulsifier. IOL microsurgery with small incision cataract operation, glaucoma surgeries, oculoplastic surgeries, squint correction, DCR and DCT, etc, are routinely performed. The department has also added a Phacoemulsification machine (Sovereign Compact), Topcon Retinal Fundus camera with FFA unit, Optical coherence Tornography system & Nidek Opthalmic Diode-pumper Green laser etc.
Mobile Outreach Eye Care Unit:
The department has a “Mobile Outreach Eye Care Unit”. It is a first-of-its-kind project in Arunachal Pradesh. The project is funded by an international organization named “Light for the World”. The project delivers basic eye care services free of cost at the doorsteps of needy eye patients of Papumpare District and nearby areas of other districts. The project helps in identification and treatment of eye diseases, eye health education and training of health volunteers. During the year, the hospital conducted 31 camps in villages/Schools of Papumpare District and nearby areas. In these outreach camps a total of 5567 patients were screened of which 4412 belonged to the Scheduled Tribes.
Period | Total Camps | Beneficiaries |
April 2015 to March 2016 | 24 | 4472 |
April 2016 to March 2017 | 19 | 3324 |
April 2017 to March 2018 | 24 | 2905 |
April 2018 to March 2019 | 31 | 5567 |
Artificial Limbs Fitting Centre:
This center was started in the year 1986 and ever since been rendering excellent service to disabled and physically handicapped persons of the state as well as the neighboring areas of Assam. The centre manufactures artificial limbs for both upper and lower extremities and several items of calipers, braces, splints and appliances to suit the orthotic and prosthetic requirement of the patients of the hospital and for those who are referred to this hospital from outside. The technicians of this centre have been specially trained in the craft at Jaipur and Kanpur under an in- service training program.
Period | Total | Free | Concessionary |
April 2015 to March 2016 | 379 | 248 | 19 |
April 2016 to March 2017 | 466 | 319 | 15 |
April 2017 to March 2018 | 151 | 12 | 20 |
April 2018 to March 2019 | 118 | 25 | 5 |
Homeopathy Department:
A homeopathy dispensary was opened in the year 2004. The dispensary named as the Ramakrishna Mission Hospital Homeopathy dispensary is run in collaboration with North Eastern Homeopathy Medical College and Hospital. With the opening of this dispensary, the patients can now also opt for an alternate system of medicine.
Period | New Cases | Repeat Cases |
April 2015 to March 2016 | 2946 | 1192 |
April 2016 to March 2017 | 7309 | 1859 |
April 2017 to March 2018 | 351 | 54 |
April 2018 to March 2019 | 925 | 114 |
Dialysis Department:
This department is equipped with six bedded Dialysis unit. The department is supervised and guided by a Medicine Specialist who has been specially trained in Ramakrishna Mission Seva Pratisthan at Kolkata, and manned by specially trained personnel.
Period | Total | Free | Concessionary |
April 2015 to March 2016 | 247 | 34 | 91 |
April 2016 to March 2017 | 330 | 46 | 73 |
April 2017 to March 2018 | 219 | 15 | 28 |
April 2018 to March 2019 | 207 | 32 | 45 |
School of Nursing:
A School of Nursing was started in the year 1985 for training tribal girls of Arunachal Pradesh. It offers a three-year diploma course in General Nursing & Midwifery (GNM). The School is affiliated to the Arunachal Pradesh Nursing Council. The School code is APNC/GNM/01. It has also been recognized by the Indian Nursing Council. To deliver a better quality teaching in the classrooms, the school set up digital equipments with interactive whiteboards. To mitigate the power outage problem, an off grid 30 KW Solar Photovoltaic Power plant has been installed.
Dietary Services:
The hospital provides food free of cost to the in-patients and also to the poor attendants in some cases. Care is taken to see that the diet provided is wholesome and hygienic. The food is cooked in the hospital kitchen, which has a latest electrically operated cooking range rarely found in the North Eastern region. The electrical cooking range ensures that the food cooked in it retains all the nutritional requirements. The kitchen is also equipped with a potato skin peeler, meat cutter, chapati puffer, dough kneader, milk boiler, etc. Great care is taken in buying vegetables and other essential items. Vegetables are also supplied from the hospital garden from time to time.
Dairy:
The hospital has a dairy of its own. Milk produced from the dairy is provided to the patients and staff members.
Medical Library:
The hospital medical library housed in the administrative block is open to staff on all working days at evening hours. Books on most medical subjects, medical journals and other medical information are available here. The library has a special collection of books on Orthotics and Prosthetics.
Medical Store:
The hospital has a well-equipped medical store, which stores medicines and other hospital supplies. The store supplies free medicines to the Indoor wards and the outdoor dispensary.
Laundry Services:
The hospital has a laundry service to provide freshly washed clothing and linen to the inpatients of the hospital. The laundry has 6 nos. Industrial Washer & 2 nos. of Industrial Dryer of 10.2 kg capacity each.
Engineering and Maintenance Department:
The hospital has an in-house maintenance department for looking after the minor breakdowns that occur in the day-to-day running of the hospital. The department ensures that work of the hospital is never affected due to minor breakdowns. It also installs new electric fittings, plumbing & sanitary fittings of the hospital.
Department Of Bio-Medical Engineering:
The hospital has Bio-Medical Engineering division which is headed by a qualified and trained clinical engineer. This department is responsible for installation, maintenance and monitoring various equipments, instruments and other bio-medical related jobs in the hospital.
Department of Construction & Building Maintenance:
The hospital is proud to have its own construction & building maintenance department which is headed by a monk, who supervises and guides all the construction works and existing building maintenance jobs. The department has been functioning almost since inception. This has erected valuable additional infrastructures such as new OPD building, new staff quarters, etc.
In-House Oxygen Gas Generator:
Until a, few years back, the hospital had to bring medical grade oxygen from Guwahati. This had to purchased. With increase in the number of surgeries, the consumption also increased. This resulted in frequent trips to Guwahati, which become expensive. The hospital decided to find a solution to this. Thanks to the Infosys Foundation, which stepped forward to help us out with an oxygen generation system. Since installation, this has been working very successfully, reducing the expenses and logistic related problems encountered with frequent visits to Guwahati. This has made the work of the nursing staff very easy and the patients are also comfortable with the system.
The hospital installed a high speed gas bottling plant by which we can fill various sizes of cylinders, which are used for transit patients within the hospital and outside the hospital. Oxygen Generator supplies gas to a manifold, which carries oxygen to all the beds in the hospital though centralized pipeline system.
Ambulance Services:
The hospital runs a free, round the clock, ambulance service for the people in and around Itanagar.
Mortuary:
The hospital had refrigerator for two bodies. Another refrigerator for 2 bodies was added.
Staff Quarters:
The hospital complex includes staff quarters in its premises with its own boundary wall. As far as possible, the staff and their family members are provided free accommodation in the premises. Quarters are allotted according to the grade of services. The staff quarter complex of the hospital is an example of unity in diversity, as here people belonging to different caste, creed and religion live together like one big family.
A new 4 stories staff quarter was inaugurated by Srimat Swami Bodhasaranandaji Maharaj, Assistant Secretary, Ramakrishna Math and Ramakrishna Mission, Belur Math on May 14, 2014 inside the hospital complex. This building has following type of quarters: Type IV – 4 nos., Type III – 2 nos., Type II – 8 nos., Type I – 4 nos.
Pharmacy:
The hospital has a pharmacy to cater to the needs of the patients. By this the patients and their relatives are saved from a lot of trouble in procuring medicine. It was inaugurated by Srimat Swami Bodhasaranandaji Maharaj, Assistant Secretary, Ramakrishna Math and Ramakrishna Mission, Belur Math on May 14, 2014. A special discount of 10% is provided on all products available.
Pediatric Ward:
A dedicated 31 bedded Paediatric ward was constructed in the space where the old OPD was located. The ward is having GE Lullaby LED phototherapy units – 2 nos., Oxygen Concentrator – 1 no.
NICU:
A fully equipped 8 bedded neonatal intensive care unit (NICU) for care of ill or premature new born infants was constructed. The unit is having: Fetal Monitor – 7 nos., GE Lullaby warmer – 7 nos., Billisoft + high intense phototherapy – 2 nos., GE Lullaby LED phototherapy units – 7 nos., GE Giraffe Omnibed incubator – 1 no., Oxygen Concentrator – 1 no., Blood Gas Analyser – 1 no.
Bio-Medical Incinerator:
The hospital had installed a bio-medical incinerator of 20 kg per hour burning capacity. Bio-Medical wastes of hospital are collected and are incinerated as per specifications.
Employees’ Co-Operative Society Limited:
The hospital has an Employees’ Co-operative Society Limited, which functions in a double storied building. It runs a medicine shop, a fair price shop and a canteen.
Sub-Post Office:
The hospital has a Sub-Post Office in its own premises, which has been named as the Ramakrishna Mission Post Office. This enables the staff and patients of the hospital to utilize the postal service without having to move out of the campus.
Vivekananda Hall:
The hospital has an auditorium named Vivekananda Hall, with a seating capacity of 400 people. Various seminars and functions are conducted here.
Helipad:
The government of Arunachal Pradesh has constructed a Helipad within the hospital premises which helps in airlifting critically ill patients to other major hospitals for further treatment and to bring patients from interior parts of the state.
Non-Formal Education:
The hospital is running a non-formal education centre in Sonitpur district of Assam in collaboration with Sri Sri Ramakrishna Sangha, Biswanath Charali. During the aforementioned period 24 children got benefited from the program.
