Support

Voluntary

GUIDELINES FOR VOLUNTEER SERVICES

Spend time helping others and bring change in their lives

  1. Volunteers are all persons who work in a regular assignment at the Ramakrishna Mission Hospital without remuneration.
  2. All volunteers must be registered in the Department of Volunteer Services and each must agree to follow the Volunteer Department's policies and procedures.
  3. All volunteers and volunteer positions must be coordinated through the Department of Volunteer Services which is the main contact for the institution with the volunteer.
  4. Groups or organizations volunteering at the Ramakrishna Mission Hospital must identify a contact person to work with the Volunteer Department and must observe the policies and procedures of the Department of Volunteer Services.
  5. Hospital volunteers may work on a daily basis on the patient care units. They will be directly responsible to the Nursing Superintendent or Deputy Matrons and indirectly responsible to the Volunteer Services Department for the tasks assigned.
  6. Volunteers must demonstrate the ability to perform the above tasks. All volunteers must attend an Orientation Program given by the Volunteer Services Department. In addition, volunteers in all patient contact assignments must complete either an individualized teaching plan related to their assignment and/or attend classes conducted by the Department to which assigned.
  7. Supervision and evaluation of each volunteer is the responsibility of the department requesting the volunteer.
  8. Additional/specialized responsibilities and tasks will be agreed upon by the Department to which assigned and Volunteer Services.

Responsibilities and tasks may include, but are not limited to:

  • Running errands to the Lab, X-ray, Pharmacy, etc.
  • Escorting discharged patients to their waiting transportation.
  • Answering patient calls.
  • Reading to, writing for the patients.
  • Distributing water and nourishments to patients.
  • Putting admission papers and medical records in order.
  • Tagging beds and updating bulletin board regarding patient locations.
  • Transporting stable patients via wheelchair to treatment areas.
  • Taking stable patients for walks or rides in wheelchair.
  • Adding diagnostic reports to charts.
  • Making beds as assigned.
  • Assisting the Admission Office to admit patients.
  • Feeding assigned patients under supervision of a nurse.
  • Greeting newly admitted patients.
  • Rocking, holding and stroking infants as instructed.
  • To be as courteous and cooperative as possible in dealing with patients, visitors and staff.
  • To hold in strict confidence anything observed, overheard or surmised information regarding a patient or his or her diagnosis.
  • To be dependable in performing tasks and to take the volunteer responsibility seriously.